The Work ยท Instructure / Canvas

Level Up.

Competitive Displacement Campaign ยท EdTech ยท ABM

Brand Strategy Campaign Architecture ABM Event Experience Direct Mail Digital

/// The Brand Foundation

The brand won on
human connection.

The ethos

A celebration of teachers. Not the product. The people.

The voice

Quirky, warm, human. Never corporate. Never stale.

The permission

007 themes. Beach vacations. Circuses. All on-brand.

The mascot

A panda. For no reason. Teachers loved it.

Teachers and administrators are quirky people at heart. Sometimes quirkier than the rest of us. The Canvas brand was built around that truth โ€” speaking to educators not just as professionals, but as humans with outside interests, weird obsessions, and genuine personalities.

This wasn't a stale enterprise software brand. It was something that could live and breathe in the world. User events took on completely different themes year over year โ€” because the brand gave us permission to do that. The underlying ethos held everything together, even when the execution looked nothing like what came before.

And the brand permeated everything โ€” customer success interactions, sales outreach to schools, how reps showed up at conferences. All of it done with high intentionality, all of it rooted in the same foundation: this is about people, not the product. Almost never about the product.

That foundation is what made a campaign like LevelUp possible.

/// The Campaign

LevelUp with Canvas.

Blackboard dominated the LMS market โ€” but institutions were frustrated and ready to make a move. Instead of a generic demand gen push, we built a gamified ABM campaign that made switching feel like winning. And because the brand was already playful, nothing felt forced.

/// What It Produced

$15M in
new pipeline.

$15M+

New enterprise pipeline generated from targeted Blackboard accounts

High

Engagement across target institutions โ€” digital, direct mail, events

Accelerated

Sales conversations with competitor accounts already in evaluation

Aligned

Marketing and enterprise sales moving from the same playbook

The Work